Castries, St. Lucia – July 2021
Employees of KM2 Solutions St. Lucia have come to the aid of Caribbean neighbors in St. Vincent following volcanic devastation there.
On April 9th, 2021, the Caribbean nation of St. Vincent & the Grenadines suffered an eruption of the La Soufrière volcano. Three days later, a second larger eruption released large amounts of hot ash, lava, and toxic gas, leaving approximately two-thirds of the island covered in a thick layer of ash and thousands of residents forced from their homes. The eruptions led to shortages of essential goods and services, including clean drinking water, sanitation, food, electricity, transportation, shelter, and medical care, as well as damage to homes, farms, and other sources of livelihood in the affected communities.
In a show of solidarity with the Government and people of St. Vincent, KM2 Solutions St. Lucia employees were quick to react, raising funds through donations to help fund a relief effort. On July 22nd, Site Director Marvin Bartholomew, along with colleagues from KM2 Solutions St. Lucia, presented the St. Lucia Red Cross with a cheque for $8000 that they will remit to their sister agency in St. Vincent to help fund relief and recovery efforts. Mr. Bartholomew notes that while eruptions have ceased and most people elsewhere have moved on, there is still a dire need facing many affected residents, particularly the people of the northern-most areas closest to the volcano.
KM2 Solutions Site Director, Marvin Bartholomew, presents donation to Saint Lucia Red Cross Society Director General Terencia Gaillard.
“On behalf of our entire team, the CEO, and every single person at the company, we thank all of those who generously donated, and we hope this donation goes some way to help all those affected.”
Marvin Bartholomew, Site Director
KM2 Solutions offers its deepest gratitude to all employees whose selflessness and generosity made this donation possible and hopes that these funds will help provide much-needed support to those most affected.
At KM² Solutions, success as a multinational business is grounded in recognizing our role as corporate citizens of the countries and regions where the company operates. Through its corporate social responsibility initiative, KM2 Cares, KM2 Solutions remains committed to its employees, the environment, and local charitable organizations, which have become an inalienable part of its operations and strategy
About KM² Solutions
KM² Solutions ( KM2 Solutions ) operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.
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