Recognized as
IAOP® Global 100

All Star Company for
Third Consecutive Year

KM² Solutions Nearshore BPO contact center services

May 2026

KM² Solutions announced today that it was once again recognized as an “All Star Company” in the 2026 IAOP® Global 100, marking the company’s third consecutive year earning the distinction and further reinforcing its position among the world’s leading outsourcing providers.

Presented annually by IAOP®, the Global 100 recognizes the world’s top outsourcing service providers based on a rigorous independent evaluation across customer references, awards and certifications, programs for innovation, and programs for social impact. Companies earning “All Star” recognition demonstrate consistently high performance across the program’s major judging categories.

KM² Solutions earned “All Star” distinction in Customer References, Awards & Certifications, Programs for Innovation, and Programs for Social Impact, while also achieving an overall score above the 2026 program average. The company received top-tier scores in Customer References, reflecting the strength of its long-term client partnerships and operational outcomes.

KM² Solutions Nearshore outsourcing call center services

Customer
References

KM² Solutions Nearshore outsourcing call center services

Awards &
Recognitions

KM² Solutions Nearshore outsourcing call center services

Programs
For Innovation

KM² Solutions Nearshore outsourcing call center services

Programs For
Social Impact

“Earning a place on the 2026 Global 100 reflects trust, impact, and consistency in delivering value to clients worldwide,” said Debi Hamill, CEO of IAOP®. “We are pleased to recognize KM² Solutions for its leadership and contribution to advancing the global services ecosystem.”

The recognition comes as KM² Solutions expands its nearshore delivery capabilities across the Caribbean and Latin America and advances new operational technologies and its AI²: Exponential Intelligence suite to enhance performance, improve operational insight, and strengthen customer outcomes.

“What makes this recognition particularly meaningful is the emphasis IAOP places on customer references and demonstrated value creation,” said David Kreiss, President and CEO of KM² Solutions. “Long-term client partnerships and measurable operational outcomes have always been central to how we grow our business. Achieving ‘All Star’ status for a third consecutive year reflects the consistency of our execution, the strength of our teams, and the trust our clients place in us every day.”

Now in its 20th year, the IAOP Global 100 recognizes the world’s leading outsourcing service providers and advisors through an independent evaluation process assessing customer value, innovation, industry recognition, and social impact.

KM² Solutions was recognized in the “Leader” judging category and continues to stand out through its performance-driven operating model, bilingual nearshore talent strategy, and disciplined governance framework supporting customer experience, collections, and back-office operations for clients in complex and highly regulated industries.

IAOP KM² Solutions Nearshore outsourcing call center services

ABOUT IAOP

IAOP® is the professional association for outsourcing and global sourcing professionals. We connect the buy-side, partner providers, advisors, and other leaders through education, thought leadership, events, and a collaborative community focused on better business and societal outcomes. Learn more at www.IAOP.org.

About KM² Solutions

KM²  Solutions is an award-winning BPO with over two decades of experience operating an exclusively nearshore strategy throughout the Caribbean and Latin America. The company provides clients with a host of outsourcing solutions, including customer care, receivables management, technical support, sales & marketing, data analytics, and back-office processing. KM2 Solutions maintains PCI DSS compliance, completes an annual SOC 2 audit, and has a Compliance Management System that aligns with the FDIC.

KM² Solutions Nearshore outsourcing call center services. NS Outsourcing Dominican Republic
KM² solutions BPO Services

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