KM² Solutions Earns All Star Distinction on IAOP® 2025 Global Outsourcing 100 List

Recognition Reinforces Company’s Nearshore Excellence and Industry Leadership

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KM² Solutions Nearshore outsourcing call center services

June 2025

KM² Solutions has once again been named to the International Association of Outsourcing Professionals’ (IAOP®) prestigious Global Outsourcing 100 list, earning All Star distinction for the second consecutive year. This recognition places KM² among the world’s top outsourcing providers and highlights excellence across four critical performance areas: Customer References, Awards & Certifications, Programs for Innovation, and Programs for Social Impact.

The 2025 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with deep expertise in selecting and managing outsourcing partnerships. The 2025 panel was chaired by IAOP CEO Debi Hamill and included:

  • Daniel Beimborn, Professor, Frankfurt School of Finance & Management
  • Heiko Gewald, Professor, Neu-Ulm University of Applied Sciences
  • Michael Nacarato, COP, Senior Director, Transamerica
  • FD Giambattista, Vice President, Partner Management and Governance, UNUM
  • Surinder Rana, former Senior Officer – Global Real Estate | Corporate Services, International Monetary Fund
“In an era defined by extraordinary technological advancements and digital transformation, the 2025 Global Outsourcing 100® highlights the outstanding achievements of service providers and advisors who continue to lead and innovate,” IAOP shared in its announcement. “This year’s honorees have not only risen to the challenges of a rapidly evolving landscape but have set new benchmarks for excellence in the industry. We warmly congratulate KM² Solutions on earning a well-deserved place among the world’s elite.”
KM² Solutions IAOP Award
The Global Outsourcing 100 list serves as a trusted resource for companies seeking proven, high-performing outsourcing partners. The All Star designation is reserved for providers who receive consistently high marks across all judging categories.

“Being named an All Star once again confirms the value we bring to our clients and the caliber of our nearshore operations,” said David Kreiss, President and CEO of KM² Solutions. “This recognition is not just about meeting industry benchmarks, it’s about surpassing them.”

KM² Solutions operates delivery centers in six countries across the Caribbean and Latin America, offering clients reliable and scalable support through a nearshore model designed for efficiency and growth. “Congratulations to the exceptional companies recognized in the 2025 Global Outsourcing 100® for their steadfast commitment to excellence and innovation during a year of both opportunity and complexity,” IAOP added. “From navigating heightened risks and security challenges to fostering talent and driving transformative partnerships, these organizations exemplify leadership and resilience. We applaud their remarkable accomplishments and celebrate their contributions to delivering unparalleled value to clients worldwide.” The full list is available at www.IAOP.org.

About IAOP

IAOP is THE sourcing community, with collaboration at its core, that drives exceptional business and societal outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider, or advisor—new to collaborative business models like outsourcing or an experienced professional—IAOP connects you and your organization to our growing global community and the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.

About KM² Solutions

KM² Solutions (KM2 Solutions) is an award-winning BPO with over two decades of experience operating an exclusively nearshore strategy throughout the Caribbean and Latin America. The company provides clients with a host of outsourcing solutions, including customer care, receivables management, technical support, sales & marketing, data analytics, and back-office processing. KM2 Solutions maintains PCI DSS compliance, completes an annual SOC 2 audit, and has a Compliance Management System that aligns with the FDIC.

KM² Solutions Nearshore outsourcing call center services. NS Outsourcing Dominican Republic
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