May 2024
In February, KM² Solutions was thrilled to be honored as a Global Outsourcing 100® company by the IAOP® (International Association of Outsourcing Professionals®) for its second consecutive year. In April, KM² also announced its distinction as an “All-Star Company,” having attained high scores or “Stars” in four major judging categories. Today, the IAOP published the complete online listing of this year’s successful participants: The 2024 IAOP® Global Outsourcing 100® List.
The Global Outsourcing 100, now in its eighteenth year, is a prestigious annual listing recognizing the world’s top outsourcing service providers. Judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
“Sincere appreciation and congratulations to the companies recognized in The 2024 Global Outsourcing100® for their unwavering commitment to excellence, strategic investments in partnerships, and innovative achievements during a period marked by challenges digital disruption, talent wars, and heightened risk and security challenges,” remarked Debi Hamill, CEO of IAOP. “The dedication and leadership exhibited in delivering exceptional client experiences are truly commendable. Once again, congratulations to all the deserving recipients of this prestigious award.”
Debi Hamill, CEO IAOP
About IAOP
IAOP is THE sourcing community, with collaboration at its core, that drives exceptional business and societal outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider, or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP connects you and your organization to our growing global community and the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.
About KM² Solutions
KM² Solutions ( KM2 Solutions ) is an award-winning BPO with over two decades of experience operating an exclusive nearshore strategy throughout the Caribbean and Latin America. KM² provides outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes an annual SOC 2 audit, and has a Compliance Management System that meets the FDIC standards.
