February 2022
KM2 Solutions is pleased to have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review. This honor is given to companies who excel in business support services to the healthcare industry. These services include patient scheduling, appointment setting, 24hr emergency services, and remote care & diagnostics. The honor is featured in the latest edition of the Healthcare Business Review magazine.
The Healthcare sector has emerged as one of the top verticals for KM2 Solutions. Over the last five years, it has been our leading growth industry, and we have further expanded into sub-verticals such as dermatology, radiation treatment, and dental. As our experience grows, our clients are growing with us, and we now support multiple lines of business for many industry leaders within this space.
“We are thrilled to have been recognized for our achievements within this important and growing sector. And it is testament to our talented team of subject matter experts in this field that we continue to grow in this space and provide best-in-class solutions for our clients.”
– David Kreiss, President & CEO, KM2 Solutions
KM2 Solutions manages the entire patient journey. Our expertise in inbound and outbound healthcare patient services helps drive productivity, increase patient satisfaction, and improve schedule adherence while dramatically reducing costs.
About Healthcare Business Review
Through its print and digital magazines, website, and newsletters, Healthcare Business Review, offers readers high-quality, timely, and informative business news, industry insider’s views, and usable market research to assist them in navigating their healthcare businesses in these changing markets.
BPO Edition
About KM² Solutions
KM² Solutions ( KM2 Solutions ) operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.
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