Media Guidelines & Brand Book
Our Media Guidelines detail the objectives, strategy, and execution of practices for engaging across all media channels. These guidelines are intended to outline how our corporate values should be demonstrated, how to guide appropriate participation on each channel, and how to best use each channel for its primary objectives.
The Brand Book sets visual standards for brand usage to create a consistent identity across all platforms. All employees at KM² Solutions are responsible for adhering to these standards. In turn, we will build a unified image across our entire operation.
Logo & Fonts
Our Logo is available in landscape and square formats here, as well as approved color variations. All logo usage must be approved by the marketing team.
Brand Assets
Please find here a collection brand assets for use:
- Business Cards
- Corporate Stationery
- PowerPoint Template
- Branded Gear: T-Shirt, Lanyards, etc.
- Security Badges
- Site Signage
- Other Brands
Contact marketing@km2solutions.com if you need any assistance with these files.
Multimedia Catalog
- Stock Images
- Corporate Videos
- Webinars
- Call Recordings
- Press Releases
- Thought Leadership
- Related Articles
- Holiday Greetings
- Community Management
- Web Meeting Backgrounds
All shots used to represent KM² Solutions must demonstrate either professionalism for our clients or quality of life for our employees.
We therefore have created a catalog of images that showcase our operating facilities, the landscapes in and around the countries that we operate in, our agents engaging with the KM² Solutions brand, as well as hardware used in call center operations.
Recruitment Marketing Ads
We have improved the process of requesting designs from the marketing team. Adhering to our brand guidelines, we have created an extensive catalog with different designs for recruitment purposes. This is a private folder where you will need to log in with your username and password.
Select the design and feel free to contact: marketing@km2solutions.com
We are happy to change the copy/images/dimensions to suit your requirements. Please remember to send the request within 48 hrs of anticipation.
HR Resources
- Organization Chart
- Welcome Packets
- Orientation Presentations
- New Hire Announcements
- Instructions to Access LMS
- Employee Discount Program
- Employee Newsletters
- Job Fair Booth
- CSR and ESG Policy Document
- Recruitment Strategies Document
- Corporate Bios
Client Services
Current material and branded, editable templates to assist you. For custom requests, please feel free to contact us directly: marketing@km2solutions.com
- Auto Finance Capabilities Posters
- Client Logos
- Client Visitor Guides
- Disaster Communications Strategy CS (INTERNAL)
- Disaster Communications Strategy Deck
- KPI PowerPoint Template
- Visitor Agenda
- Welcome Client Materials
Sales Assets
- Auto Finance Capabilities Posters
- Business Catalog 2021
- Conference Handout
- Company Presentation
- Deck Template
- First Strike Deck
- KM2/NICE Slick
- Law Firms Slick
- Private Equity Slick
- RFP Responses
- Trade Show Assets
Sales Decks:
- Sales Deck: Artificial Intelligence
- Sales Deck: Auto Finance (GENERIC)
- Sales Deck: Bogota
- Sales Deck: CIG Financial
- Sales Deck: Cost-Benefit Analysis
- Sales Deck: Dominican Republic
- Sales Deck: Healthcare
- Sales Deck: Honest (RFP)
- Sales Deck: Humana
- Sales Deck: Nearshore vs. Offshore
- Sales Deck: OpenPay
- Sales Deck: RBI
- Sales Deck: Receivables Management
- Sales Deck: Stellantis (FIFS)
- Sales Deck: Stellantis (Bankers)
- Sales Deck: St. George’s, Grenada
- Sales Deck: Telecom (FOR REFERENCE ONLY)
- Sales Deck: US Auto
Case Studies:
- Active Translation Services
- Acuity for Compliance
- Acuity for Performance
- Auto Loans Collections
- Champion/Challenger
- Client Implementation
- Collections Performance
- Consultative Approach
- Exceeded Collections Metrics
- Improved Collections Performance
- Improved Upsell & ACW
- Increased Cash Flow & Roll Rate
- Issue Resolution
- Lowering TCO
- Multiple Geo’s
- Multiple LOB’s
- Nearshore vs. Offshore
- Order Taking Performance
- Performance Adaptability
- Rapidly Scaling Client
- Remote Training
- Start Small, Grow Big
- Travel & Hospitality
- True Cost Savings
- Work-From-Home Operation
Capabilities
- Services Presentations: Accounts Receivable & Collections
- Services Presentations: Back-Office Processing
- Services Presentations: Bilingual Support & Active Translation
- Services Presentations: Customer Care
- Services Presentations: Customer Interviews & Welcome Calls
- Services Presentations: Help Desk Support
- Services Presentations: IT & Technical Support
- Services Presentations: Omnichannel Routing
- Services Presentations: Process Monitoring
- Services Presentations: Quality Monitoring
- Services Presentations: Sales & Marketing
- Services Presentations: Verification & Authentication
- Technology Presentations: Customer Journey Optimization
- Technology Presentations: Digital WFM Suite (NICE IEX)
- Technology Presentations: Harver
- Technology Presentations: Interaction Analytics (inContact)
- Technology Presentations: Omnichannel Routing (inContact)
- Technology Presentations: Performance Optimization & Engagement (Acuity)
- Technology Presentations: Process Optimization & Automation (APS)
- Technology Presentations: Social, Chat & Messaging
- Technology Presentations: Virtual Assistant (AMELIA)
- Operations Presentations: Compliance
- Operations Presentations: Onboarding & Implementation
- Operations Presentations: Performance Management
- Operations Presentations: Quality Assurance
- Operations Presentations: Recruitment Strategy
- Operations Presentations: Retention Strategy
- Operations Presentations: Training
- Operations Presentations: Workforce Management
- Operations Presentations: Work-From-Home
- Industries Presentations: Auto Finance
- Industries Presentations: Communications & Media
- Industries Presentations: Energy & Utilities
- Industries Presentations: Financial Services
- Industries Presentations: Healthcare
- Industries Presentations: Home Services
- Industries Presentations: Insurance
- Industries Presentations: Real Estate
- Industries Presentations: Retail & eCommerce
- Industries Presentations: Technology
- Industries Presentations: Telecom
- Industries Presentations: Travel & Hospitality
- Geographic Presentations: Barbados
- Geographic Presentations: Colombia
- Geographic Presentations: Dominican Republic
- Geographic Presentations: Grenada
- Geographic Presentations: Honduras
- Geographic Presentations: Saint Lucia
Should you require any further guidance or assistance with these materials please contact marketing@km2solutions.com.
