INSURANCE INDUSTRY CALL CENTER OUTSOURCING SOLUTIONS
Are you looking for best-in-class, cost-effective outsourcing solutions for your insurance business needs?
Experts in Inbound & Outbound Insurance Customer Support
- Improve Productivity
- Increase Bundled Services
- Improve Policyholder Satisfaction
- Eliminate Capital Expenditures
- Dramatically Reduce Costs
- Leverage Subject Matter Experts
Managing the Policyholder Journey
While we manage and measure quality and satisfaction
Customer
Care
Policy and
Plan Changes
Catastrophe
Support
Claims
Management
Policy
Management
Billing
Inquiries
experts in nearshore outsourcing
Best-in-Class Locations Throughout the Caribbean and Latin America
- Direct access to international teams
- Easy to staff, scalable environments
- Bilingual staffing for Spanish support
- Advanced technology solutions
- Fully TCPA compliant
KM² Solutions performs at or better than expected KPI’s at half the cost of domestic teams, immediately doubling productivity
